Drives execution and member experience across campuses. Organizes workshops, keynotes, and cross-campus meetups, and ensures consistent planning and delivery. Coordinates Campus ADs/Directors and aligns timelines and priorities, mobilizing other departments (Marketing, P&O, BD, IT) to maximize visibility, engagement, and operational quality.

Owns recruitment operations and the member lifecycle. Designs and runs screening/interviews and applicant communications, maintains member records, and improves hiring processes over time. Partners on training and culture logistics, monitors consultant satisfaction via feedback loops, and implements improvements to strengthen community, retention, and performance.

Owns the branch’s voice, image, and presence across channels and campuses. Sets strategy and content calendar; produces day-to-day content and event/recruiting materials while maintaining brand consistency. Partners with BD and Operations to support outreach and promotion, tracks engagement metrics, and iterates campaigns to grow awareness and applications.

Enables efficient operations by owning the tool stack and core digital workflows. Administers Notion/Slack/Monday, permissions, onboarding/offboarding, and data hygiene; builds automations, templates, and integrations (incl. meeting-note pipelines). Maintains the website and repos, manages shared inbox tooling and Apps Scripts, and evaluates new productivity/AI tools to improve reliability and speed.